Hi! I’m Dawn, owner of Executive Maids. I founded my company in 1993 to provide people with a quality cleaning service and spotless results. The feedback I received was incredible and I realized that this was exactly what I wanted to do. Growing Executive Maids into the company it is today is more than I could have ever imagined. We have gone from cleaning one home a day to having to hire several crews of cleaners! Today, I am proud to say my cleaners service hundreds of homes throughout Philadelphia County, Montgomery County, Bucks County in Pennsylvania, and Burlington County and Camden County in New Jersey. And we continue to provide top-notch service to each and every customer. The Executive Maids teams make it a priority to not only clean professionally but provide our customers with the best possible cleaning experience. Our management team helps keep the process smooth for you and strives to deliver! I can promise you, Executive Maids is the way to go when it comes to having a clean home. Call today, get a free quote, and let my staff impress you!
The core values of Executive Maids form the foundation on which we perform work and how we interact with each other and our clients, and which strategies we use to fulfill our mission and goals. They are the practices we use (or should be using) every day in everything we do.
Treat people with courtesy and respect. This industry is meant for people who want to make a positive impact on the lives of others.
We build trust with each other and our customers through honesty, integrity, and communication.
We must all be responsible and accountable to each other, our customers, and ourselves.
Passion, Positivity, and little humor are what set us apart.
It is my hope that everyone who works for Executive Maids shares our core values in all that they say and do.
At Executive Maids we take hiring and training very seriously. Qualified applicants are interviewed very carefully. Then we do a full work history background check as well as a criminal history background check. Only applicants who do well at their interviews and have exemplary backgrounds are invited to work with Executive Maids.
The next step in the hiring process is One on One Training. We train them with our trainers until we feel they have mastered the Executive Maids House Cleaning Techniques and System.
Then they are sent out to clean the Solo House Cleaning Technicians. We still consider them in training for a few more weeks.
During this continued training period we do Zoom Inspections after every home the House Cleaning Technician cleans to ensure that you are receiving the best quality house cleanings that are up to the Executive Maids standard of cleaning. The Zoom inspections are meticulous. Our clients love this. Many have said that they love this part of our service. Moreover, no other local cleaning service does this.
Once we feel confident that our new hire is providing amazing, detailed house cleanings in all homes, we continue to do Zoom Inspections randomly everyday. This is, again, ensures the best possible service for our clients who truly do deserve the best house cleanings.
Are your cleaners insured and bonded? Do you do criminal history checks on your employees?
Do your cleaners bring all their equipment with them including their cleaning cloths? Can I supply my own supplies, vacuum, and cleaning cloths?
What is your most popular service?
What is a list of service you provide?
Do you work weekends or nights?
Do you have any specials or promotions?
How much notice do you need to get your home cleaned?
Does someone have to be home for the cleanings?
How long does it take to clean a home?
What forms of payment do you accept?
Is there a cancellation fee?
Do people tip the cleaners and if so, how much?
Do I need to sign an agreement? Does your agreement hold me to any future cleanings?
Do you sell gift certificates?
Can I rotate the rooms I want cleaned each time your crew comes out and limit the time and money I want to spend?
Will you do laundry? Sort? Wash? Dry? Fold?
Do you use the same dirty mop in every home?
How do you clean your cleaning cloths at the end of the day?
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